Dr. Brené Brown
Iota aligns existing data sources according to their utility as "lenses" into the phases of the journey.
Each phase presents a unique challenge that may be addressed through multiple points of influence.
Gain Audience Awareness
Engage to stand out from a crowded and noisy space to reach our audience
Earn a Trial Opportunity
Engage personally to identify and leverage opportunities for new trial
Deliver an Experience
Deliver the promised experiences at a level that fosters continued engagement
Data Architecture (Governance) establishes protocols and practices for data usage.
Human Perspectives derived from strengths, training, and trial influence data usage.
Decision Strategies defining data standards and requirements influence data usage.
Iota designs a model to diagnose systemic functions, forces, and frictions in strategy.
Iota activates a collaborative data-positive culture using data to forecast (not report).
Iota's Insights Systems employ AI-supported tools to evolve with (ahead of) the market.
Deep connections do not occur by chance.
The Adaptive Journey Model is designed to chart the evolution of brand-audience relationships, guiding engagement strategy through every phase of every journey the audience takes with them.
Automotive | Beverages/Spirits | CPG
Loyalty is the product of sustained audience engagement.
The Adaptive Loyalty Model assumes that the audience and brand will navigate many journeys defined, propelled, and, ideally, deepened by the brand's ability to adapt to the audience's evolving lifestyles.
Dining | Entertainment | Hospitality | Travel | Franchises
Organizational growth begins with individual growth.
The Adaptive Growth Model assumes that all are invested in the success of the individual within the organization and identifies opportunities to evolve processes to increase successful outcomes.
Financial Services | HC/HR Mgmt | Sales
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